Following from Karen's lovely email thought i'd better explain some of the new features we have installed.
First of all, if you cant see the changes we have made just refresh your browser by clicking "CTRL + F5" ;D
"Guestbook" on main website
This is a new feature that allows our guests to leave comments/messages to other members. Members are more than welcome to leave their own comments/messages aswell.
"helpdesk" on main website
This feature hopefully wont get used too much but it has been installed to allow members/guests/visitors etc the option to report errors or direct technical issues/questions to the admin team. When you submit a query you will be given a ticket number via email that will allow you to revisit your query. Once you are happy all has been answered/rectified, you have the option to close your ticket with a tickbox.